Glint 拾晖

Support · 支持

Help for the little things.
为每一次整理提供帮助。

Last updated · 更新日期

English

A little help with your library.

Glint is a free photo and video organizer for iPhone and iPad, with no ads or account required. Here are answers to common questions.

How do I start?

Complete onboarding and choose the Photos access you want to grant. Swipe right to keep an item or left to queue it for deletion. Open the queue, review the items, and confirm only when you are ready.

Why are some items missing?

With limited Photos access, Glint can only show the items you selected. You can change the selection or permission in system Settings. Kept items are excluded from new groups by default; enable their reappearance in Glint's Settings if you want to review them again.

Why won't a cloud photo or video load?

An item stored in iCloud may need an internet connection and time to download through Photos. Try opening the item in Apple's Photos app and then return to Glint. Some metadata or file sizes may be unavailable until the underlying resource is accessible.

Can I undo a deletion?

While reviewing a group, you can undo the last swipe or remove items from the deletion queue. After a confirmed system deletion, open Photos > Recently Deleted to recover an item if it is still available, normally within 30 days. With iCloud Photos, deletion and recovery can affect your other synced devices.

Why didn't available storage increase?

Glint shows estimates for locally readable files, not a measurement of storage reclaimed. Deleted items may still be in Recently Deleted, and iCloud or system storage management can affect the actual result. Check device storage in system Settings for the current amount.

Do I need to pay or register?

No. All features are free, including groups of 5–50 items, cleanup without a daily quota, and all statistics. The app has no accounts, ads, subscriptions, or in-app purchases.

What should I include in a support message?

Include your device model, iOS or iPadOS version, Glint version from Settings, the steps that caused the issue, and whether Photos access is full or limited. Describe whether the affected item is local or in iCloud. Use non-sensitive examples; do not send your whole library.

简体中文

相册整理,我们帮你理清。

拾晖是适用于 iPhone 和 iPad 的免费照片与视频整理工具,无广告,无需账号。这里整理了常见问题的处理方法。

如何开始整理?

完成引导后,选择愿意授权的相册访问范围。右滑保留,左滑加入待删除列表。打开列表再检查一次,准备好后才确认删除。

为什么看不到某些项目?

使用部分相册授权时,拾晖只能显示你选择的项目。你可以在系统设置中调整选择或访问权限。保留过的项目默认不会进入新组;想再次查看,可以在拾晖设置中开启“保留项可再次出现”。

云端照片或视频为什么加载不了?

保存在 iCloud 的项目可能需要网络连接,并通过系统相册下载。可以先在 Apple 的照片 App 中打开对应项目,再返回拾晖。资源尚不可用时,部分元数据或文件大小可能无法取得。

删除后能恢复吗?

刷图时可以撤销上一步,也可以从待删除列表移除项目。已经确认系统删除的内容,若仍可恢复,通常可在 30 天内前往“照片 > 最近删除”找回。启用 iCloud 照片后,删除和恢复也可能影响其他同步设备。

为什么可用空间没有增加?

拾晖显示的是本地可读取文件大小的估算,不是已回收容量的测量结果。内容可能仍在“最近删除”中,iCloud 和系统存储管理也会影响实际结果。当前可用空间请以系统设置中的设备存储信息为准。

需要付费或注册吗?

不需要。所有功能免费,包括每组 5–50 项、无每日额度的清理和完整统计。没有账号、广告、订阅或内购。

反馈时需要提供什么?

请说明设备型号、iOS 或 iPadOS 版本、拾晖设置中显示的版本号、复现步骤,以及相册是完整授权还是部分授权。也请说明相关项目在本机还是 iCloud。尽量使用不敏感的示例,无需发送整个相册。

Contact · 联系方式

运营者名称 / Operator name
Dong Zhang
公开支持渠道 / Public support channel
https://github.com/ZhangDo/glint-support/issues/new
公开隐私网址 / Public privacy URL
https://zhangdo.github.io/glint-support/privacy/
公开支持网址 / Public support URL
https://zhangdo.github.io/glint-support/support/

Website hosting · 网站托管

This site is hosted by GitHub Pages. GitHub may process technical access data under its own privacy statement. Glint adds no analytics, advertising, tracking scripts, forms, or cookies to these pages.

本网站由 GitHub Pages 托管。GitHub 可能按照其隐私声明处理访问所需的技术数据。拾晖没有在这些页面中加入分析、广告、追踪脚本、表单或 Cookie。

About system Photos deletion · 关于系统相册删除:

Apple Support (English)Apple 支持(中文)